Contact us

Making a complaint

Launching a complaint

Your complaint, feedback or suggestion will be reviewed within 24 hours. If you would like to discuss in person, you are more than welcome to directly speak to us at our office.

Contact name

Child/s Name

Contact Number

Preferred contact method

Phone call

Best time to call

14:30

Compliant/ Grievance/Suggestion details

Have you raised this matter with anyone before? Yes/No What was the outcome from your discussion?

What is the result you are seeking?

Apology

Feedback/ explanation

Additional information

Review or Change of policy or decision

Thanks for submitting! You will be contacted within 24 hours of receiving the grievance or complaint.